Open an account
Why open an account with 18hoki
- Email verification and KYC document submission secure your account from the start.
- Deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or virtual account transfers from mobile banking, local payment, online payment, e-wallet.
- Live football markets cover Liga 1, Piala AFF, Champions League, Premier League, and MotoGP tournaments.
- Live-dealer tables, slot games, and esports markets available once account verification is complete.
- Two-factor authentication and password reset options protect your account at every step.
- Withdrawal requests are reviewed to ensure account security and compliance with regional regulations.
Account opening steps
When you open an account on 18hoki, the first step is email verification. You will receive a confirmation link that activates your account. After verification, you complete Know Your Customer (KYC) documentation—this typically involves submitting a government-issued ID and proof of address. 18hoki processes these documents to comply with regional gaming regulations and to confirm your identity on file.
Once KYC is approved, you can select a deposit method. 18hoki accepts DANA, OVO, GoPay, ShopeePay, and LinkAja for e-wallet deposits. For bank transfers, use a virtual account number assigned to you at BCA, Mandiri, BRI, or BNI, or initiate QRIS payments via the app or website. Your deposit appears in your account balance within the timeframe typical for your chosen payment provider.
After your first deposit, you access the full platform. Football markets span league play and tournament schedules; live-dealer tables include blackjack, roulette, baccarat, and Dragon Tiger in multi-camera studios. Slot games such as Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, and Mahjong Ways are available. Esports markets cover Mobile Legends, Free Fire, and PUBG Mobile.
Your account includes two-factor authentication, which you can enable in settings. A password reset option is available if you forget your login credentials. All account data—name, contact information, deposit and withdrawal history—is encrypted and stored according to data protection standards.
Withdrawal requests are processed once your account meets verification requirements. 18hoki reviews each withdrawal to ensure compliance with account security policies and regional regulations. Funds are returned to the payment method you used for deposit, or to a nominated bank account if applicable. Processing time depends on your bank or payment provider.
If you encounter difficulty with account opening, deposit, or withdrawal, 18hoki customer support is available through the website. Response times follow published service-level standards. Technical issues, payment queries, and account access requests are addressed by the support team within standard business hours and escalated as needed.